Privacy policy

Draft — this text must be completed and checked for compliance with the GDPR (RGPD) and Spain’s LOPDGDD before the website goes live. Items in [square brackets] must be supplied.

Who is responsible for your data

Dr. Felicitas Florchinger, [full legal name if different], [NIF/NIE], [postal address], email: [email protected].

What data is collected and why

When you write by email, WhatsApp or the enquiry form, I receive the details you send (for example name, email, phone, location of the property and your message). They are used only to answer your enquiry and, if you wish, to prepare a proposal.

Enquiries sent through the form

Messages sent with the enquiry form are emailed to me and also stored in this website’s administration area so that none are lost. They are kept only as long as needed to answer the enquiry. [Hosting provider: WordPress.com / Automattic — check and name the provider and its data-processing terms.]

Legal basis

Your consent when you send an enquiry, and the steps taken at your request before a possible contract (Art. 6(1)(a) and (b) GDPR). [To be verified.]

Who else receives the data

[Name of the form service provider, if a form service is connected — e.g. Formspree — and its location / data-transfer safeguards.] [Name of the hosting provider.] Messages sent via WhatsApp are processed by WhatsApp/Meta under their own terms. Data is not sold or passed on for advertising.

How long data is kept

[For as long as needed to answer the enquiry and, if a contract follows, for the periods required by law. Specify.]

Your rights

You can ask for access to, correction or deletion of your data, object to or restrict its use, and ask for data portability by writing to [email protected]. You can also lodge a complaint with the Spanish data protection authority (Agencia Española de Protección de Datos, www.aepd.es).

This website

This website runs on WordPress, hosted by [WordPress.com / Automattic — confirm]. Fonts are served from this website itself. [WordPress.com and Jetpack may collect visit statistics and set cookies — check which features are active (e.g. Jetpack Stats) and describe them here.]